About us
Mahalo Car Share was founded by siblings who saw a real need for additional transportation options on the North Shore of O’ahu. Built for the community and sustained by your support, we’re here to stay providing stress-free, convenient car rentals for everyday errands and meaningful moments alike. Designed around a car-sharing model, our service helps make transportation more accessible to more people, whether for an hour, a few hours, or longer. Mahalo nui for letting us be part of your ride.
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Hourly & extended car rentals rent for as little as one hour or longer
Unlimited miles on every rental
No membership fees free account, pay only when you rent
No young driver or hidden fees clear, transparent pricing
A versatile fleet compact cars, SUVs, vans, and trucks
Easy, paperless booking & checkout
Convenient local pickup no airport lines or counters
Local, trusted service built for our community and visitors
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These requirements apply to North Shore residents, university students, and visiting guests.
To rent with Mahalo Car Share, all drivers must meet the following:
Be 21 years or older
(University students may rent starting at age 18 providing student ID)
Hold a valid driver’s license (U.S. or approved international)
Carry active personal auto insurance or purchase an approved rental coverage option for primary coverage
Use a valid debit or credit card in the renter’s name
Agree to our rental policies and terms
Please note: Mahalo Car Share reserves the right to refuse service to any individual who does not meet eligibility, safety, or policy requirements.
If you have questions about eligibility, we’re happy to help, please reach out before booking.
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All renters must have valid auto insurance or select an approved primary rental coverage option at checkout.
As outlined in the rental agreement, a renter’s personal auto insurance is considered primary coverage, and Mahalo Car Share’s coverage is secondary, when applicable.
Personal auto insurance may extend to rental vehicles, depending on the policy. Renters who do not have personal auto insurance, or who prefer not to use it, may select an approved rental coverage option that provides primary coverage. Not all third-party or short-term insurance plans qualify.
These coverage requirements help ensure safety, responsibility, and liability accountability for everyone using our service.
For additional details on insurance, eligibility, and rental policies, please visit our FAQ page.
Book Online
Reserve your vehicle through our paperless booking system online. After booking, you’ll receive a confirmation email with detailed instructions about your rental.
2. Pick Up
Located in the Hau’ula Kai Shopping center. Follow the instructions in your confirmation email to access the vehicle and keys. We currently offer a hybrid pickup experience (in-person or self-serve) as we transition fully back to self-serve access.
3. Return
Refuel vehicle and return the vehicle to the same location as pick up at your scheduled return time.
FAQs
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Booking is done online, you can easily reserve a vehicle under our Booking Tab. If you need additional assistance you can Contact us.
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We run a full-to-full gas policy. We will provide your rental with a full tank of gas and we expect the car to be returned full as well.
The Foodland Gas station in Laʻie closes at 9 PM every night, the 7/11 in Ka’a’awa is open 24/7. Please plan accordingly.
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Our fleet is located at the Hau’ula Kai Shopping Center. The exact location information will be sent & confirmed prior to the pickup date of your reservation through email. You return car at same location of pickup.
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All payments are done through a secured online checkout on our website. We accept credit cards and debit. No prepaid cards accepted. Card used must match Renters name.
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UPDATE: As of 5/1/2025 our vehicles are currently unavailable for state driver road tests until further notice.
Older update: Note our fleet are all up to date with safety, registration and insurance. Please communicate with a Customer Representative in your reservation about what you will need for you rental prior to your Road Test Appiontment. We will not be held liable if you do not pass because of lack of documents, etc. Learn more on state webite for what you will need- Road Test Information
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With MCS, no. You can drive all around the island with no additional mileage charge.
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Yes you can, read our rental agreement for fees on reservation changes. Note there are no prorated refunds for starting a reservation late or returning early.
Refunds take 2-3 business days to process.